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If you are purchasing or renting linen today, ‘Do you want your linen tagged?’ will be a question you will most certainly be asked. This question directly relates to the latest trend in the linen industry: the use of RFID technology.
RFID is an acronym for radio-frequency identification which is a technology that uses electromagnetic fields to automatically identify and track tags attached to objects. This technology is being used in many industries for years: companies use the technology to monitor their assembly lines to track the progress of items through the production line, other companies use it to track items stored in their warehouses ensuring they always know where individual products are exactly. The technology is also used in livestock to enable a faultless identification of animals.
Coming back to the question above: ‘Do you want your linen tagged?’ and how this technology now also relates to the linen industry and consequently to all businesses using (rented) linen. In recent years RFID technology has made it appearance in the hospitality industry, with many hotels and laundry companies introducing this innovative technology that can provide a total linen tracking solution.
RFID technology can offer many benefits to both the hotels and the laundry companies. The technology provides the basis for a transparent linen management system, allowing users to call-off live information regarding stock at either the factory, hotel or whilst in transit. Details like the number of washes per item are available at the click of a button.
With the introduction of the technology, hotels are able to materialise some substantial cost saving by reducing the labour currently required to continuously count linen – the technology does this and instantly produces accurate accounts.
However, when it comes to achieving the other benefits like evenly circulated stock and hence evenly worn items, the technology can provide the relevant data, but these need to be translated in changes to the operation. Independent Hospitality Solutions can help hotels to initiate and monitor these changes by providing monthly easy to understand reports with actions for the relevant team. The service provided ensures the data produced by the RFID system are constantly monitored and corrective actions relevant to the hotel’s operation are being suggested – all at a fraction of the cost of a in-house linen supervisor or laundry manager.