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Most of this book is available free of charge online: Click here or on the book cover to open the digital copy on google books.
“The Housekeeping Department is the nerve centre of the hotel. It is responsible for the cleanliness, maintenance and aesthetic upkeep of the hotel. It takes a well organised approach and technical understanding to enable housekeeping to cope with the volume of work. Housekeeping standards have a direct bearing on forming a lasting and positive feeling in the mind of the guest. A clean hotel is the foremost requirement of every visitor visiting the hotel. (…)” (text taken from the Introduction of the book)