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The text explores the role of the housekeeping department inhotel/lodging operations, and focuses mainly on the effectivecommunication between the housekeeping, front office, andengineering and maintenance staff. This edition will have the samefocus on the management- and administration-based philosophy fromthe 1st Edition, but with a stronger focus on theengineering aspects of housekeeping. The book will also incorporatenew concepts of energy conservation and risk management to addressthe latest sustainability and security trends in the industry, aswell as updated information on guestroom technology.