The Art of The Craft – Housekeeping

“When the Housekeeper at the The Ritz-Carlton, Hong Kong, walks into a room, she treats it not like a housekeeper, but like a host. Her extraordinary attention to detail comes from her ability to see each room as if it were a room in her home. In other ways, she’s like a detective, looking for clues that offer ways she can better serve guests. As a result, she’s come to know each room intimately and become an expert at making it look its absolute best.” (taken from the youtube video description)