The Art of The Craft – Steward
At The Ritz-Carlton Washington, D.C., the steward plays a pivotal role in all events. He focuses on every detail. Through constant communication he sees to it that no matter how large, last-minute or complex a function may be, to guests it is perfectly planned, as if it were choreographed and rehearsed for months. His attention to detail and willingness to go above and beyond is driven by the simple desire to see a guest smile. (Ritz Carlton)