What does it mean to be a supervisor?
Supervisors watch, guide and lead their team. Depending on the needs of the team member, supervisors need to offer different levels of guidance and leadership. A supervisor needs to oversee parts of the overall operation and needs to have key skills: people skills and conceptual skills.
The job of a supervisor can be very demanding, as they have to deal with different people and issues at the same time: employees, management, guests, labour unions, suppliers and government regulations…
If you develop the right skills, being a supervisor can be very rewarding and it is the first step into management.