“First impressions count” and the housekeeping department plays a vital role in ensuring that these first impressions are good ones. The housekeeping department is key to create a clean and safe environemnt for staff and guests.
It becomes obvious that the housekeeping department has a health and safety responsibility: this starts with being responsible for the guest areas by ensuring these are clean and organised, but it doesn’t stop there: housekeepers need to understand the cleaning products (e.g. ph scales of chemicals) and routines (e.g. using colour coding for cleaning equipment).
This video includes some valueable housekeeping tips and shows the importance of systematic planning and a set cleaning routine.